Council Key updates/actions

Mobile testing site at Shoebury Park: A mobile COVID-19 testing site has been set up in Shoebury Park for booked appointments. The additional testing site will be open two days of the week on a Tuesday and a Friday. Read the media release

  • Flu vaccination: We are jointly promoting the flu vaccination this autumn and winter with Southend NHS CCG. As part of this promotion and the Livewell launch earlier today, we spoke to Dr Pankhania about the flu vaccine, who needs it and why it's so important: View the video on the Livewell Facebook page. Please share this if you can.

  • Test and Trace support payment: People on a means-tested benefit and a low income who are advised by NHS Test and Trace to self-isolate, but are unable to work from home and will lose income as a result, will be eligible for the test and trace support payment scheme.  This will be a one off £500 payment.

Please see our website for further details: Financial support for those self-isolating

  • NHS COVID-19 app: We are continuing to promote the national launch of the NHS COVID-19 app across a variety of channels. Residents across the country are being urged to download it and help protect themselves and their loved ones. Read the media release.

  • National and local data: Please visit the test and trace section of our website for the latest national and local data: www.southend.gov.uk/testandtrace

A link to the national NHS Digital information shows information by time intervals (for example, 3-days, 7-days, 30-days, etc), as well as the total numbers and requests or referrals to NHS 111.

  • Support helpline for parents: A support helpline has been set up for parents who have concerns about sending their children to school due to COVID-19. The helpline (01702 212520) operates from 9am to 5pm Monday to Friday. Read the media release

Councillor queries and out of hours

General Councillor queries: We now have a dedicated email address for Councillor queries on all matters (including queries regarding coronavirus). The email address is: cllrqueries@southend.gov.uk   (Please note that councillorqueries@southend.gov.uk also works). In order for your query to be properly dealt with, please only email the dedicated email address rather than copying in other officers – this ensures the team managing the queries can deal with them effectively, including logging requests and responses. Please note that this email address will only be monitored Monday to Friday during office hours. Out of hours: Urgent issues arising out of hours should be reported to the out of hours service in accordance with standard practice. The phone number is 01702 215000. The out of hours service will then contact the relevant Council officer who is on-call or the relevant contractor such as Veolia. They also have access to the town link radio and CCTV.

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